osmu Terms of Service

Effective Date: January 1, 2025 Last Updated: 2026-09-25

Article 1 (Purpose)

These Terms of Service govern the terms and conditions, procedures, and rights, obligations and responsibilities between Agnome (hereinafter "Company") and users for the AI-based content translation and transformation service osmu (hereinafter "Service").

Article 2 (Definitions)

The terms used in these Terms are defined as follows:

1. "Service": The URL-based content translation and platform-specific transformation service provided by the Company.
2. "User": A member who uses the Service provided by the Company in accordance with these Terms.
3. "Member": A person who has registered as a member by providing personal information to the Company and can continuously receive information from the Company and use the Service.
4. "Credit": A usage right used to perform content transformation tasks within the Service.
5. "Plan": A subscription plan provided by the Company, including monthly credit limits and features.
6. "Content": All materials including text and images from URLs entered by users through the Service, and the translated/transformed results thereof.

Article 3 (Effect and Amendment of Terms)

1. These Terms become effective when posted on the Service screen or notified to users by other means.
2. The Company may amend these Terms to the extent not violating applicable laws.
3. When the Terms are amended, the Company will notify users of the changes through in-service announcements or email at least 7 days before the effective date. However, for changes unfavorable to users, notice will be given at least 30 days in advance.
4. If users continue to use the Service after the effective date of the amended Terms, they are deemed to have agreed to the changes.

Article 4 (Service Description)

1. The services provided by the Company include:

   • Automatic web content analysis and text extraction (Content Extraction) via URL input
   • Optical Character Recognition (OCR) for images
   • AI-based multilingual translation
   • Platform-specific content transformation (Blog, X (Twitter), LinkedIn, TikTok, YouTube Shorts, etc.)

2. The Company may add, modify, or discontinue service features to improve quality, and will provide advance notice of such changes.

Article 5 (Formation of Service Agreement)

1. The service agreement is formed when the user agrees to these Terms, applies for membership, and the Company approves such application.
2. The Company may refuse membership registration or terminate the service agreement after the fact in the following cases:
   • Using another person's identity
   • Providing false information
   • Having a history of service agreement termination due to violation of these Terms
   • Failing to meet other application requirements set by the Company

Article 6 (Fees and Payment)

New paid subscriptions

From September 25, 2026, new paid subscriptions are Launch (USD 19 per month, 60 credits) and Grow (USD 39 per month, 180 credits). The Free plan includes 5 credits. Applicable tax and the final total are shown at Lemon Squeezy checkout. Paid subscriptions renew monthly unless cancelled.

Cancellation and refunds for new paid subscriptions

You may cancel in Settings > Subscription, the Lemon Squeezy customer portal, or by contacting support@osmu.app. Access continues through the paid billing period and no later renewal will be charged. Every newly paid subscriber may request a full voluntary refund within 7 days of the first payment, without a credit-usage deduction. Statutory withdrawal or refund rights prevail where they provide greater protection.

Existing subscriptions

Basic, Pro, and Enterprise are legacy plans and are not new-signup offers. Existing subscribers retain the conditions applicable when they purchased their plan. Annual subscriptions, additional credit purchases, and legacy credit-consumption tables do not apply to new Launch or Grow subscriptions unless displayed when purchased.

Article 7 (Refunds and Cancellation)

New paid subscriptions follow the cancellation and refund conditions in Article 6. Existing subscribers retain the conditions applicable when they purchased their plan.

Article 8 (User Obligations)

Users shall not engage in the following activities:

1. Entering content that infringes on the intellectual property rights of others, such as copyrights or trademarks
2. Creating illegal, harmful, threatening, abusive, defamatory, libelous, or obscene content using the Service
3. Accessing the Service abnormally or sending excessive requests using automated means (bots, scraping, etc.)
4. Breaching the security of the Service or compromising the integrity of the system
5. Misappropriating or fraudulently using another person's account
6. Commercially reselling or providing the Service to third parties without explicit permission from the Company
7. Posting content on third-party platforms (YouTube, LinkedIn, etc.) in violation of their terms of service
8. Other activities that violate applicable laws or these Terms

Article 9 (Intellectual Property Rights)

1. User Content

Intellectual property rights to original content entered by users into the Service belong to the users or the respective rights holders. Users warrant that they have legitimate rights to the content they enter.

2. Output

Rights to translation and transformation results generated through the Service belong to the users. The Company does not claim any ownership of the results created by users.

3. Service

The design, logo, trademarks, technology, software, and other intellectual property rights of the Service belong to the Company. Users may not reproduce, distribute, modify, or commercially use these without prior written consent from the Company.

Article 10 (Service Restriction and Suspension)

1. Usage Restriction

The Company may restrict or suspend users' use of the Service in the following cases:

1. Violation of these Terms
2. Interfering with normal operation of the Service
3. Violation of applicable laws
4. Other cases where the Company reasonably determines service provision is inappropriate

2. Service Suspension

The Company may temporarily suspend all or part of the Service in the following cases:

1. When regular or emergency maintenance such as system inspection, repair, or replacement is required
2. When force majeure events such as natural disasters or national emergencies occur
3. When external service failures (Claude API, Google Cloud Vision, etc.) occur
4. Other reasonable operational reasons

The Company will provide advance notice of service suspension to the extent possible.

Article 11 (Limitation of Liability)

1. Service Quality

The Company makes its best efforts to provide quality translation and transformation services, but does not guarantee the accuracy, completeness, or timeliness of translations due to the nature of AI technology. In particular, the Company is not responsible for mistranslations caused by AI model hallucination phenomena.

2. External Services and Platforms

The Company is not responsible for damages caused by failures, errors, or interruptions of external services such as Claude API, Google Cloud Vision, and LemonSqueezy. The Company is also not liable for any disadvantages incurred by users for violating the terms of service of third-party platforms (SNS, etc.).

3. User Responsibility

Users are responsible for all disputes and damages arising from copyright infringement, illegality, or inappropriateness of content they enter.

4. Liability Limit

Unless due to intentional misconduct or gross negligence by the Company, the Company's liability for damages shall not exceed the total fees paid by the user for the Service in the most recent 12 months.

5. Disclaimers

The Company is not liable for:

1. Service disruptions caused by user's own fault
2. Damages arising from the use of content generated by users through the Service
3. Damages caused by third parties illegally accessing or using the Company's servers
4. Service disruptions caused by external factors beyond the Company's control

Article 12 (Dispute Resolution and Jurisdiction)

1. Governing Law

The interpretation and application of these Terms shall be governed by the laws of the Republic of Korea.

2. Jurisdiction

In case of disputes related to these Terms, the Seoul Central District Court shall have exclusive jurisdiction as the court of first instance.

3. Class Action Waiver

To the maximum extent permitted by applicable law, users agree that any disputes with the Company will be resolved on an individual basis, and users waive the right to participate in a class action, collective action, or representative proceeding.

4. Language Priority

These Terms may be provided in multiple languages, but in case of conflict in interpretation, the Korean version shall prevail.

5. Dispute Resolution Procedure

For complaints or disputes related to service usage, please first attempt resolution through customer support (support@osmu.app).

Article 13 (International Sanctions Compliance)

Users warrant that they do not reside in a country or territory subject to sanctions by the US Office of Foreign Assets Control (OFAC), the UN Security Council, or the European Union (e.g., North Korea, Iran), and are not included in any sanctions lists.

Article 14 (Miscellaneous)

1. Matters not specified in these Terms shall be governed by applicable laws and general commercial practices.
2. Even if some provisions of these Terms become invalid, the validity of the remaining provisions shall not be affected.

Supplementary Provisions

These Terms become effective on January 1, 2025.

Agnome Address: 50-12, Ewhayeodae-gil, Seodaemun-gu, Seoul, Republic of Korea Email: support@osmu.app Website: https://osmu.app